Thank you very much for choosing keruima. To ensure that your merchandise arrives swiftly, accurately, and smoothly, we hereby present you with our shipping-related information:

Shipping coverage：We are committed to providing delivery services globally, wherever postal services are available. However, please note that due to postal restrictions or exceptional circumstances in some countries and regions, there might be instances where delivery is not feasible. In such cases, we will proactively communicate with you and strive to offer alternative solutions.

Shipping methods：We have established long-term partnerships with several renowned international logistics companies, including but not limited to DHL, FedEx, and UPS, to provide you with fast and secure door-to-door delivery services. Based on your delivery address, package weight, and volume, we will automatically select the most suitable shipping option for you.

Shipping charges：We may offer free shipping.

Delivery timelines：Under normal circumstances, after the goods are dispatched from our warehouse, the delivery time typically ranges from 10 to 15 working days. However, due to the nature of cross-border transportation, actual delivery times could be influenced by customs clearance speed, holidays, and unforeseeable circumstances. We kindly request your patience, and if you have urgent needs, please contact our customer service team in advance.

Shipment tracking：As soon as your order is shipped, we will send you a shipping confirmation email containing the tracking number, allowing you to track the real-time status of your shipment on the official website of the corresponding logistics company.

Receipt instructions：When signing for your package, please make sure to check that the outer packaging is intact. If damaged, kindly open and inspect the contents in front of the courier. Only sign for the delivery once you've confirmed the integrity of the goods. If you find shortages or damages to the items, promptly take photos as evidence and get in touch with us. We will assist you in addressing any post-purchase issues. Once again, thank you for selecting our global cross-border sleepwear brand clothing store. We consistently strive to offer you top-quality products and services. Should you have any questions or special requirements concerning shipping, please feel free to contact us anytime, and we will spare no effort to provide you with the needed assistance.